Terrible. Lacks Basic Functionality
A very frustrated Rush app user, here. Admittedly, it’s a great 👉looking👈 app with lots of great features, but it’s missing some fairly basic app functionality. Here are the biggest four, in my opinion:
• While listening to the program in the “Latest Audio” section, if an iPhone alarm or reminder goes off, or you receive a phone call, the app doesn’t resume playing the program audio after you dismiss the alarm on your iPhone or watch, or hang up the call. Further frustrating me, is that (in those situations) when I dig out my iPhone to manually resume the program, it’s either stuck with the circular “progress” indicator going around and around — but nothing happening (no matter how long you wait), or the app completely reboots to the home screen. So I’m forced to restart the entire program segment and search for where I left off when my iPhone reminder/alarm sounded. Ugh. This happens constantly, and it’s SO frustrating. Please fix this! I’m sure it can be done, because the Dave Ramsey app and the Pandora app resume play perfectly in these same situations.
• When listening to the program in the “Latest Audio” section, if I get interrupted/busy with other things and need to pause playback and postpone listening to the remainder of it for a couple of hours (which happens a lot, since I’m a single parent), the app doesn’t remember (or indicate) WHERE I left off, so again I am forced to manually search for the spot where I left off within the three daily program segments. What a HUGE pain! Can you PLEASE fix the app so that it will automatically remember exactly where listening was interrupted (regardless of the nature of the interruption)? What an amazing improvement that would be! The best implementation of a solution to this is in the Dave Ramsey app. No matter how long it’s been since I’ve listened (several weeks even), it remembers exactly where I left off, and allows me to easily resume at that point, or choose any other program segment. It’s literally perfect. Please check it out.
• While listening to the program in the “Latest Audio” section, as one segment of the program ends, the app automatically plays the next segment of the program. This is a great bit of functionality, but there’s also a huge problem with it, which could be easily corrected. You see, when the final segment (Hour 3) plays for any given day, instead of stopping playback, the app auto-plays the “next” program segment listed in the stack, which is the PREVIOUS day’s program (which users have already listened to), because the auto-play feature plays from top-to-bottom in the list, and programming days are listed in chronologically descending date order (as they should be). The solution here, would be to have the auto-play feature play all three program segments for a single broadcast day, and then stop. This would prevent the aforementioned issue, and require the user to manually start the next day’s program if they choose to. Again, Dave Ramsey’s app does it this way, and it’s perfect.
• When looking at the program listings in the “Latest Audio” section, there’s no visual cue/indicator of which program segments have already been listened to. Thus, if it’s been several days since I’ve listened, it’s difficult to remember the last program segment I heard, and where to start listening (because I don’t like to miss or skip any, if possible). A small check-mark or something next to each segment that was fully listened to would help here. Again, look at the Dave Ramsey app to see how they’ve solved this issue.
All four of these problems are constant, daily issues for me, so I’m sure they are for many other Rush app users as well.
Thanks for allowing me to provide my feedback. I hope you’ll look into ways to solve these rather glaring and inconvenient issues. Other than the things I mentioned above, it’s a pretty good app.
Definitely worth it
I have the same issues mentioned. If I pause the playback and the phone goes to sleep, the app will reboot when I attempt to play it again, and of course, it never remembers where you were at so you are forced to select the proper hour and try to drag the time slider to where you were, if you happed to notice when you paused it. That slider is not easy to manipulate. If I start it and there are no interruptions, it works perfectly. It rolls hour to hour just fine. This version works a great deal better than the previous. Of course it’s the content that I’m after, and that rates 10 stars.
It works most times
Please explained to me why if I download the 3 hours and play them, why does it take 1 to 3 minutes to start playing? It progressively gets worse over time. At this point I have to delete the app and reinstall. iPhone 7p with 80 gigs free. Please fix this. I’m getting sick of this because I am always dealing with this while driving. (I do not have this issue ever with Pod cast from iTunes)
Back to the usual broken app
Moving on to week 2 of broken pod links. Seems ridiculous for an app primarily used to stream content for paying customers
The roller coaster of broken app - fixed app has swooped back down to broken app. The entire reason for this app is to stream or download podcasts and yet the app is more often nonfunctional in those regards. We are now at a full week of broken podcast links. All this for an app I pay money for yay! What a value!
By scheduled listings
The reason I subscribe is so I can download and listen to the shows. I always get error messages about not finding the file. I guess Rush does not want to use any other place to download his show. Fix the app.
AMAZING APP-24HR RUSH
This app is incredible. If you’re a true ditto-head like myself, then you must have this app. You can choose between watching Rush live on the dittocam, or listen to his show via the podcast after it airs, which is amazing because it cuts out all the commercials. Plus you have all the top Rush quotes and featured stories of the day right on the homepage. Simple to use, so user friendly and very well done. A must have!!
Restart restart restart
This app has to restart every single time you access it. You can listen to it for thirty minutes, walk to your car and go to turn it back on and it restarts from the beginning. Pause to take a call? Restart. Rewind 15 seconds three times? Freezes. Need to restart. Get out of the car, connect headphones to run? Restarts again. Press pause to use another app for 20 seconds and guess again - restart. Over and over and over.
It would also be nice to access the downloaded files directly vs having everything load with the updates. I don’t care what’s on the home page - I want to go straight to the podcasts and download and start listening.
App very poor on IPhone and IPad
By Iwatsu dealer
I have an Iphone 10r with current software. Frequently I cannot get video to play at all. Other times I can’t even get audio only. With your love for Apple products, I would think your app would work better on them.
Poor podcast service
Basically, for two days I have not been able to stream or download podcasts from 11/1 through 11/6. Oddly, I can download and stream the morning update from 10/30/19. Yesterday, I deleted the Rush App and reloaded; no change. Some days, I have to power off my iphone XR and restart before the current date appears as an option under the Additional Podcasts menu. I am on IOS 13.2. I feel cheated by the poor quality of service and poor support response. If quality does not improve, I question whether I will renew when it is time.